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Coastside Hope
  • About Us
    • Meet Our Community
    • Client Stories
    • How You Can Help
    • News
    • Calendar
  • Our Services
    • Food Services
      • Food Pantry
      • Family Harvest
      • Brown Bag
    • Other
      • Critical Needs
      • Adopt-A-Family
      • Tax Preparation
  • Immigration
    • List of services
    • Citizenship Classes
    • External Resources
  • Volunteer
    • High School Scholarship
  • Contact
  • Donate Now

What is Case Management?

Homepage Clients What is Case Management?
Clients

What is Case Management?

October 1, 2013
By Keith Terry
0 Comment
546 Views

Coastside Hope provides many direct safety-net services to our neighbors. We offer food, rental and utility assistance, referrals for health care, help with complex forms, CALFresh (food stamps) enrollment, and advocacy. We also offer “basic social services case management.” What does this mean?

A case manager is the person who meets with a neighbor in need. Our caring, non-judgemental case managers possess a deep knowledge of assistance programs.

Coastside Hope has two case mangers – Violeta Almaguer and Ali Niera – guided by our Executive Director, Fatima Soares.

Case management is the act of going beyond the minimum. If qualifying clients ask for food, they will get it. But as our case managers learn about a client’s life, other resources will be offered – specialized help for caregivers, access to free public benefits, and more. Over time, case mangers become trusted sources of information for clients. Once trust is established, case managers can encourage clients to improve their situations, and guide them in finding the resources to do so.

 

Case Manager Profile:

Ali Niera, MA

In 2011, I obtained a Master’s degree in Sociology with an emphasis in Higher Education for Minority Groups. My passion throughout life has been to work with or on behalf of individuals from low-income backgrounds, minority backgrounds, and help them to succeed in their life goals.


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Company Info

99 Ave Alhambra

PO Box 1089

El Granada, CA 94018

650.726.9071

Office Hours

Monday: 9:00 – 5:00
Tuesday: 9:00 – 5:00
Wednesday: 1:00 – 5:00
Thursday: 9:00 – 5:00
Friday: 9:00 – 5:00
Saturday: CLOSED
Sunday: CLOSED

*Closed for lunch daily: 12:00 – 1:00

Helpful Web Links

  • County of San Mateo Human Services
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  • State of California EDD
  • County of San Mateo Health Insurance
  • Consulate General of Mexico, San Francisco (Website in Spanish)
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Thursday, 2, Mar
Farmworker Fund Update
Tuesday, 28, Feb
2022 Adopt A Family Thank you!
Tuesday, 7, Feb
Support Coastside Hope and enjoy a Comedy Luau!
Thursday, 27, Oct
#GivingTuesday, Nov 29th
Tuesday, 4, Oct
Adopt-A-Family Holiday Program
Thursday, 22, Sep
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